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Suivi transporteur intégré (ETD, ETA, incidents). Vue filtrée par prestataire, pays, transporteur ou statut.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":453,"image":454,"video":22,"videoHasSound":411,"lottieFile":22},"GdbscEJ7TXqliqsrR_1jlQ",{"url":455,"height":456,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514092-widget-timeline-cmd.svg",37,{"id":458,"title":459,"text":460,"media":461,"icon":22},"VgEB2KfuQQOzfFpPvAAoyA","Gestion des incidents","\u003Ch4>Alerte → résolution collaborative\u003C/h4>\n\u003Cp>Création automatique d'incidents sur anomalie détectée. Documentation photo et preuves centralisées. Workflows partagés chargeur + prestataire.\u003Cspan> \u003C/span>\u003Cstrong>−70% du temps de gestion des incidents.\u003C/strong>\u003C/p>",{"id":462,"image":463,"video":22,"videoHasSound":411,"lottieFile":22},"fntwtxhLQyCrMHZTGVtduA",{"url":464,"height":465,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514092-widget-incident-detection.svg",34,{"id":467,"title":468,"text":469,"media":470,"icon":22},"M2Q-E4ZJQ6W93ZNvtsCL4Q","Performance transporteurs","\u003Ch4>OTD · incidents · comparaison\u003C/h4>\n\u003Cp>Taux OTD par transporteur, incidents catégorisés, comparaison par route ou par zone. Données exportables pour négociation contractuelle.\u003C/p>",{"id":471,"image":472,"video":22,"videoHasSound":411,"lottieFile":22},"eMHWN57_SRiDqMbWKb3bIg",{"url":473,"height":147,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514092-widget-transporteurs-comparer.svg",{"id":475,"title":476,"text":477,"media":478,"icon":22},"dznjtQsMR0mIighrzfUU_Q","Historique et centre documentaire","\u003Ch4>Preuves datées · litiges traçables\u003C/h4>\n\u003Csection class=\"feature-tabs\">\n\u003Cdiv class=\"feature-tabs-inner\">\n\u003Cdiv class=\"feature-tabs-grid\">\n\u003Cdiv class=\"feature-tab-panel on\" data-panel=\"t5\">\n\u003Cdiv class=\"feature-tab-panel-content\">\n\u003Cp>Tous les échanges, documents et actions sont centralisés avec attribution des responsabilités. En cas de litige, la preuve est datée, tracée et incontestable.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":479,"image":480,"video":22,"videoHasSound":411,"lottieFile":22},"NungFBAgQO6u6-pKz6quWg",{"url":481,"height":147,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514092-widget-documents-historique.svg",{"id":483,"title":484,"text":485,"media":486,"icon":22},"ZnEGUSViSkC8N43V94OxRg","Smart order AI : PDF et email","\u003Ch4>Lecture IA · WMS sans saisie\u003C/h4>\n\u003Cp>Vos 3PL ou fournisseurs envoient des commandes par email ou en PDF ? L'IA les lit, les structure et les transmet directement au WMS du prestataire. \u003Cstrong>Zéro saisie, zéro erreur.\u003C/strong>\u003C/p>",{"id":487,"image":488,"video":22,"videoHasSound":411,"lottieFile":22},"VHKd5olkR2Gr4LLmEfdD9Q",{"url":489,"height":147,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514092-widget-smart-order-ai.svg",{"id":491,"_modelApiKey":492,"smallTitle":493,"title":494,"layout":495,"invertBgCard":411,"cols":496,"cta":22},"RpGxfeP0T2e7jR_ufPSB5Q","usp_cols_module","Cas d'usage","Ce que vous faites concrètement avec Spacefill","3",[497,502,506,510,514,518],{"id":498,"icon":22,"title":499,"text":500,"colAlignment":501},"P41WYevOQCCiIIZavVtQnQ","Commande bloquée à temps","\u003Cp>Un écart de stock est détecté sur une référence avant expédition. L'incident est créé automatiquement et le 3PL est notifié sur Slack. La commande est bloquée le temps de vérifier. Sans Spacefill, le colis serait parti incomplet.\u003Cbr>\u003Cbr>\u003Cstrong>✓ Incident résolu avant expédition · Zéro réclamation client\u003C/strong>\u003C/p>","left",{"id":503,"icon":22,"title":504,"text":505,"colAlignment":501},"HOKOd1RvQSC1gHX3pO7UAw","Documenté et traité en 48h","\u003Cp>Une livraison arrive endommagée. Le litige est ouvert directement depuis la commande, avec photos, timeline et chaîne de responsabilité. Le transporteur reçoit un dossier structuré. Traité en 48h au lieu de 2 semaines.\u003C/p>\n\u003Cp>\u003Cstrong>✓ Dossier incontestable · Résolution 10× plus rapide\u003C/strong>\u003C/p>",{"id":507,"icon":22,"title":508,"text":509,"colAlignment":501},"PA9O1zc0SJ-f2nqPLDsouw","Anomalie identifiée en début de mois","\u003Cp>Le directeur Supply Chain identifie que son 3PL normand est à 91% de SLA contre 98% les mois précédents. Il programme un point avec eux, données en main. Pilotage multi-3PL sur une base partagée.\u003C/p>\n\u003Cp>\u003Cstrong>✓ Décision étayée · Discussion basée sur les faits\u003C/strong>\u003C/p>",{"id":511,"icon":22,"title":512,"text":513,"colAlignment":501},"amKmfcnXQRC8UtiYkXLhTA","Bloquée sur un client critique","\u003Cp>Une commande EDI n'a pas de transporteur. Spacefill détecte l'anomalie et remonte une alerte par SMS aux équipes ops. Le problème est corrigé avant l'ouverture des quais. Sans cette détection, le retard aurait été découvert en fin de journée.\u003C/p>\n\u003Cp>\u003Cstrong>✓ Anomalie corrigée avant expédition · Client critique livré\u003C/strong>\u003C/p>",{"id":515,"icon":22,"title":516,"text":517,"colAlignment":501},"AlvDYetNQPmSZWxMQg-iSw","Batch incomplet détecté à 6h","\u003Cp>Le batch EDI de la nuit n'a transmis que 60% des commandes. Spacefill détecte que le 3PL ne pourra pas expédier dans les délais contractuels. Alerte immédiate. Le flux est relancé avant l'ouverture des quais.\u003C/p>\n\u003Csection class=\"uc-journal\">\n\u003Cdiv class=\"uc-journal-inner\">\n\u003Cdiv class=\"uc-journal-grid\">\n\u003Cdiv class=\"uc-event\">\n\u003Cdiv class=\"uc-event-body\">\n\u003Cdiv class=\"uc-event-result\">\u003Cstrong>✓ Commande intégrée en minutes · Aucune ressaisie humaine\u003C/strong>\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":519,"icon":22,"title":520,"text":521,"colAlignment":501},"e2scee48TqC9dpZJ3s3rkA","Commande PDF traitée sans saisie","\u003Cp>Un franchisé envoie sa commande hebdomadaire en PDF par email. Smart Order AI la lit, la structure et la transmet directement au WMS du 3PL. Traitement en minutes au lieu d'heures.\u003C/p>\n\u003Cp>\u003Cstrong>✓ Commande intégrée en minutes · Aucune ressaisie humaine\u003C/strong>\u003C/p>",{"id":523,"_modelApiKey":524,"smallTitle":525,"title":526,"text":527,"beforeImage":528,"beforeText":13,"afterImage":531,"afterText":13},"YRf_Mm8IRk-hqHtm7OabiQ","image_slider_module","Avant / Après","Une journée type avec et sans Control Tower","\u003Cp>Pour un Directeur Supply Chain qui pilote plusieurs prestataires logistiques et transporteurs.\u003C/p>",{"url":529,"height":530,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514923-slider-journee-sans.svg",71,{"url":532,"height":530,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778514923-slider-journee-avec.svg",{"id":534,"_modelApiKey":535,"smallTitle":13,"title":536,"subtitle":13,"text":13,"cta":22,"keyNumbers":537},"FXzOucEgROeDewPwzfOMdg","key_numbers_module","Des résultats mesurés sur le terrain",[538,544,549,552],{"id":539,"beforeNumber":540,"number":541,"afterNumber":542,"description":543},"NVX5qgeZRa-W7yeaXF9Tsw","+",90,"%","\u003Cp>d'incidents documentés et tracés (de <10% à 100%)\u003C/p>",{"id":545,"beforeNumber":546,"number":547,"afterNumber":542,"description":548},"e6MTRt7xSkKOexmeHQpY_w","-",70,"\u003Cp>du temps de gestion des incidents logistiques\u003C/p>",{"id":550,"beforeNumber":13,"number":447,"afterNumber":542,"description":551},"Cmw5ck3TSSykCE4X7BQyHQ","\u003Cp>des commandes évaluées contre les SLA, en continu\u003C/p>",{"id":553,"beforeNumber":13,"number":554,"afterNumber":542,"description":555},"ByD6dOWuR62e-bF9ObVrQA",9,"\u003Cp>d'optimisation du coût logistique global\u003C/p>",{"id":557,"_modelApiKey":558,"title":559,"text":560,"cta":561,"image":564,"media":22,"inverted":411,"lightMode":411},"Q0WvPfcjQNa6RD1ulTdBuw","cta_banner_module","Externalisez la logistique. Conservez le contrôle.","\u003Cp>Démo personnalisée pour voir la Control Tower sur votre réseau réel : vos 3PL, vos transporteurs, vos SLA. 30 minutes pour comprendre l'impact.\u003C/p>",{"id":414,"theme":415,"hideIcon":22,"link":562,"hubspotPopup":22},{"id":417,"label":418,"title":418,"externalLink":13,"internalLink":563,"hash":13},{"_modelApiKey":15,"slug":137},{"url":565,"height":566,"width":447,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778515179-control-tower-live.svg",50,{"id":568,"_modelApiKey":569,"title":570,"text":13,"questions":571},"ZfvRDydJSEKex5cmRF98yQ","faq_module","Nos réponses aux questions fréquentes à propos de la Tour de Contrôle Spacefill",[572,576,580,584,588],{"id":573,"question":574,"answer":575},"S6CCiUDZRLWCBoxreiH-Ig","Qu’est-ce que la Tour de Contrôle Logistique et Transport de Spacefill ?","\u003Cp>La Tour de Contrôle Spacefill est une plateforme tout-en-un permettant aux chargeurs et e-commerçants de centraliser la gestion de leurs commandes, stocks et transports. Elle facilite la collaboration avec les 3PL, l’intégration avec les ERP, TMS, OMS et CMS et l’automatisation des échanges de données. Résultat : un suivi en temps réel, une réduction des erreurs opérationnelles et une logistique plus fluide.\u003C/p>",{"id":577,"question":578,"answer":579},"fKkP-6BRTvGjbs4lLN69Iw","Comment Spacefill améliore-t-il la gestion des commandes e-commerce et B2B ?","\u003Cp>Spacefill automatise et optimise le passage, le suivi et la gestion des commandes :\u003C/p>\n\u003Cp>Import en bulk via fichiers CSV ou saisie web.\u003Cbr />Lecture automatique des commandes PDF avec Smart Order AI.\u003Cbr />Filtrage avancé et visualisation en temps réel des statuts des commandes.\u003Cbr />Intégration avec CMS (Shopify, Prestashop, Magento) et marketplaces (Amazon, Cdiscount, Fnac, eBay, ManoMano...) pour une synchronisation fluide.\u003C/p>",{"id":581,"question":582,"answer":583},"SNj5jh_pTrOGqn3z3zMETA","Comment la Tour de Contrôle permet-elle de réduire les ruptures de stock et les surstocks ?","\u003Cp>Grâce à son module IMS (Inventory Management System), Spacefill assure :\u003C/p>\n\u003Cp>Une synchronisation en temps réel des stocks avec votre WMS et vos prestataires logistiques.\u003Cbr />Une visibilité sur les stocks futurs et prévisionnels pour anticiper les réapprovisionnements.\u003Cbr />Des alertes automatisées en cas de seuil critique de stock, évitant ainsi les ruptures et les surstocks coûteux.\u003Cbr />Une traçabilité complète des entrées et sorties pour un meilleur taux de rotation.\u003C/p>",{"id":585,"question":586,"answer":587},"eTz0yLC2RuyyI5yl0fgfEw","Peut-on connecter Spacefill à nos transporteurs et optimiser le suivi des livraisons ?","\u003Cp>Oui, La tour de contrôle Spacefill a des fonctionnalités similaires aux TMS chargeurs : vous permettant de centraliser toutes vos données transport, quel que soit le nombre de transporteurs. Vous pouvez :\u003C/p>\n\u003Cp>Visualiser les statuts de livraison en temps réel (expédié, en transit, livré…).\u003Cbr />Suivre l’horodatage des étapes clés et récupérer les preuves de livraison (POD).\u003Cbr />Gérer les rendez-vous transport via un portail dédié aux transporteurs.\u003Cbr />Transmettre automatiquement vos ordres de transport via Smart Order AI.\u003C/p>\n\u003Cul>\u003C/ul>",{"id":589,"question":590,"answer":591},"e5WDREPWRp6jwrIf1RBNDQ","Comment La Tour de Contrôle Spacefill facilite la gestion des incidents logistiques et transport ?","\u003Cp data-start=\"2753\" data-end=\"2837\">La Tour de Contrôle Spacefill accélère et automatise la résolution des litiges grâce à :\u003C/p>\n\u003Cul data-start=\"2838\" data-end=\"3247\">\n\u003Cli data-start=\"2838\" data-end=\"2906\">L’attribution automatique des incidents à la bonne personne.\u003C/li>\n\u003Cli data-start=\"2907\" data-end=\"2986\">L’ajout de photos et preuves visuelles pour documenter chaque problème.\u003C/li>\n\u003Cli data-start=\"2987\" data-end=\"3060\">Des workflows standardisés pour traiter rapidement les anomalies.\u003C/li>\n\u003Cli data-start=\"3061\" data-end=\"3247\">Une centralisation des échanges pour une meilleure collaboration avec les transporteurs et 3PL.\u003C/li>\n\u003C/ul>\n\u003Cul>\u003C/ul>",1778516290281]