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Vos agents accèdent aux informations logistiques en temps réel sans quitter leur outil de support.\u003C/span>\u003C/p>",{"id":796,"question":797,"answer":798},"fa3mrfTySJKHw0V75bcb3Q","La connexion Gorgias et Camelot via Spacefill réduit-elle le nombre de tickets ?","\u003Cp>\u003Cspan data-sheets-root=\"1\">Oui, en synchronisant les données logistiques de Gorgias avec Camelot, vos clients reçoivent des notifications proactives sur l'avancement de leurs commandes. Les demandes de type 'où est mon colis ?' diminuent significativement.\u003Cbr>\u003Cbr>Quand un ticket est tout de même créé, votre agent dispose immédiatement du contexte logistique complet pour répondre dès le premier échange.\u003C/span>\u003C/p>",{"id":800,"question":801,"answer":802},"DaZtkbCBTiuv9AzE9t1nOw","Est-ce que la connexion nécessite des modifications dans Gorgias ou Camelot ?","\u003Cp>\u003Cspan data-sheets-root=\"1\">L'intégration de Skubana et Fastmag via Spacefill se fait en quelques semaines grâce à des connecteurs pré-intégrés pour les principaux OMS et ERP du marché.\u003Cbr>\u003Cbr>Spacefill prend en charge la maintenance et la supervision des flux, pour que vos équipes se concentrent sur le pilotage de l'activité.\u003C/span>\u003C/p>",1775834756188]