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Teams spend 40% of their time building the view, not acting on the situation.\u003C/p>",{"id":527,"icon":528,"title":531,"text":532,"colAlignment":27},"WWvGznMgQDidZ8l_H5Wk2Q",{"url":529,"height":530,"width":530,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874018-icon-eclair.svg",120,"Issues surface too late, once the customer has already complained","\u003Cp>The 3PL fell behind during a peak, the carrier missed a round, a critical SKU dropped below its threshold: all of it is detectable in the data, but nobody sees it in time. The result: teams work reactively, never proactively. Every issue costs 3 to 5 times more to resolve downstream than upstream.\u003C/p>",{"id":534,"icon":535,"title":537,"text":538,"colAlignment":27},"YoZMgKR7RB-uLauycGWmGQ",{"url":536,"height":510,"width":510,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874527-icon-inbox.svg","Purchase orders arrive as PDFs, Excel files and emails, and someone re-keys them","\u003Cp>On B2B flows, a share of orders still comes in unstructured: scanned PDFs, non-standardized Excel files, emails with references in an attachment. Someone spends their days opening them, interpreting them, re-entering them into the WMS. For a company with €10M in revenue, that represents between €30,000 and €80,000 a year in invisible costs.\u003C/p>",{"id":540,"icon":541,"title":543,"text":544,"colAlignment":27},"E4aHol0XTk2NaCLrtSjYuQ",{"url":542,"height":530,"width":530,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779874018-icon-gear-1.svg","The rules engine runs, but nobody has time to tune it","\u003Csection class=\"cards-grid alt\">\n\u003Cdiv class=\"cards-grid-inner\">\n\u003Cdiv class=\"cg-grid cols-4\">\n\u003Cdiv class=\"cg-card\">\n\u003Cp>Routing rules have been frozen since go-live. Six months later, one site is oversaturated, another underused, and nobody has time to analyze why. Logistics costs drift while teams lack the tools to react.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"id":546,"_modelApiKey":514,"smallTitle":547,"title":548,"text":549,"layout":518,"invertBgCard":471,"cols":550,"cta":22},"J5bkyg4kRLmip8ZwS9p5Hg","What changes","Five situations. The same agents.","\u003Cp>Real cases supply chain, support and leadership teams recognize instantly.\u003C/p>",[551,560,566,572,577,583],{"id":552,"icon":553,"title":557,"text":558,"colAlignment":559},"cOrIE2cdQtq0-sYdHm8NQA",{"url":554,"height":555,"width":555,"alt":22,"focalPoint":556},"https://www.datocms-assets.com/104404/1781532874-prev-cross.png",240,{"x":47,"y":47},"Reporting: SQL export + Excel","\u003Cp>Getting a report on quarterly delays by 3PL means an SQL export, an Excel file, and two hours of cross-referencing.\u003C/p>","left",{"id":561,"icon":562,"title":564,"text":565,"colAlignment":559},"UYtY3Y8xQ56ewxtfhJjEvw",{"url":563,"height":496,"width":496,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1781532863-icon-check-green.svg","An answer in plain language","\u003Cp>\u003Cstrong>One plain-language question to the assistant:\u003C/strong> \"Quarterly delays by 3PL\". Report generated in three seconds, right in the conversation.\u003C/p>",{"id":567,"icon":568,"title":570,"text":571,"colAlignment":559},"Q6yWs29JQf2Ak33LeHlzkA",{"url":554,"height":555,"width":555,"alt":22,"focalPoint":569},{"x":47,"y":47},"Issue reported by the customer","\u003Cp>Issues surface through the customer calling support, 48 to 72 hours after it was still possible to act.\u003C/p>",{"id":573,"icon":574,"title":575,"text":576,"colAlignment":559},"OQxCg_9OTBCBjEJ899fLNg",{"url":563,"height":496,"width":496,"alt":22,"focalPoint":22},"Detection before shipment","\u003Cp>The detection agent spots the \u003Cstrong>anomaly before shipment\u003C/strong>, creates the ticket, routes it to the right team, with the context needed to resolve it.\u003C/p>",{"id":578,"icon":579,"title":581,"text":582,"colAlignment":559},"Y9sK9ehEQ5C51CTCVaqMew",{"url":554,"height":555,"width":555,"alt":22,"focalPoint":580},{"x":47,"y":47},"Purchase orders re-keyed by hand","\u003Cp>B2B purchase orders received as PDFs are re-keyed by hand into the WMS. One person full-time on high volumes.\u003C/p>",{"id":584,"icon":585,"title":586,"text":587,"colAlignment":559},"XIGbyLLoT3qyMQ4nb4XNJw",{"url":563,"height":496,"width":496,"alt":22,"focalPoint":22},"AI capture, human validation","\u003Cp>\u003Cstrong>The capture agent reads the PDF\u003C/strong>, extracts the order, pushes it to the WMS. A person validates the ambiguous cases, nothing left to re-key.\u003C/p>",{"id":589,"_modelApiKey":590,"smallTitle":515,"title":516,"text":591,"tabs":592},"WzxJyoLXQ46fdg1EZycw5w","tabs_slider_module","\u003Cp>Spacefill agents are used by different teams, with different objectives. Here are three typical setups among the most common across our customers.\u003C/p>",[593,603,611,619],{"id":594,"title":595,"text":596,"cta":22,"media":597,"icon":22},"XcGFAB9PTICXOMH61EK_yQ","Conversational assistant","\u003Cp>Ops, support and leadership teams ask questions in plain language, access the data, generate reports and trigger actions. Inside the OMS, Slack, Teams, Zendesk or Gorgias.\u003C/p>",{"id":598,"image":599,"video":22,"videoHasSound":471,"lottieFile":22},"e_qLXeTvQz-3fs8yLHmXhA",{"url":600,"height":601,"width":602,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787218624-assistant-ia-en.svg",594,438,{"id":604,"title":605,"text":606,"cta":22,"media":607,"icon":22},"X2foUA9AS8ifWpcoYqJS4Q","Issue detection + automatic ticketing","\u003Cp>The agent continuously scans orders, contractual SLAs and logistics flows. As soon as an anomaly is detected, it creates a pre-qualified ticket, enriches it with context and routes it to the relevant team.\u003C/p>",{"id":608,"image":609,"video":22,"videoHasSound":471,"lottieFile":22},"VFdgjdsYREGtVYr0dKN4qg",{"url":610,"height":601,"width":602,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787218624-agent-ia-detection-incidents-en.svg",{"id":612,"title":613,"text":614,"cta":22,"media":615,"icon":22},"M0IiwevBTBCnKchEh19t1Q","Automatic order capture agent","\u003Cp>The agent reads incoming orders in unstructured formats (PDF, Excel, email), extracts the relevant fields, reconciles them against your customer master data and pushes them straight to the target WMS or 3PL. Ambiguous cases go to human validation.\u003C/p>",{"id":616,"image":617,"video":22,"videoHasSound":471,"lottieFile":22},"KsHoKsHiQiSJX_by4V6j2w",{"url":618,"height":601,"width":602,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787218624-agent-ia-pdf-to-order-en.svg",{"id":620,"title":621,"text":622,"cta":22,"media":623,"icon":22},"e8dS8gAqSpWGQnT2iwE-ig","Predictive routing copilot","\u003Cp>The agent analyzes historical patterns of load, SLA and cost to anticipate saturation and suggest adjustments to your routing rules. A human validates, the agent applies.\u003C/p>",{"id":624,"image":625,"video":22,"videoHasSound":471,"lottieFile":22},"fi9wUaSuRIij7_KWS8jZmQ",{"url":626,"height":601,"width":602,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1787218624-agent-it-routage-sla-en.svg",{"id":628,"_modelApiKey":590,"smallTitle":629,"title":630,"text":27,"tabs":631},"aZL4avDHQAW9kY2vzfB8SA","Use cases","Three profiles. Three impacts.",[632,636,640],{"id":633,"title":634,"text":635,"cta":22,"media":22,"icon":22},"RRRUSK_xTqmAXQd-oetR9A","📋 Supply chain director","\u003Cdiv class=\"uc-profile\">\n\u003Cp>Use case 1 · Supply chain director\u003C/p>\n\u003Cp>\u003Cstrong>\u003C/strong>\u003C/p>\n\u003Cp>\u003Cstrong>Managing 70 3PL warehouses without opening 70 dashboards\u003C/strong>\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>Industrial manufacturer, distribution through franchisees and direct customers, 70 3PL warehouses across France, Germany, Benelux and Italy. The supply chain director arbitrates constantly: local saturation, country-level delays, SLA gaps, open disputes. The dashboards exist, but reading them takes longer than acting.\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>\u003Cstrong>Problems identified\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>No unified view of network issues: supply chain finds out about them through franchisees.\u003C/li>\n\u003Cli>B2B purchase orders arrive as PDFs from some distributors, re-keyed by hand by two FTEs.\u003C/li>\n\u003Cli>Logistics costs drift in certain countries, but isolating the cause quickly is impossible.\u003C/li>\n\u003C/ul>\n\u003C/div>",{"id":637,"title":638,"text":639,"cta":22,"media":22,"icon":22},"XMlBGEPgSLWw0mZFOrJfxg","🎧 Support & customer service team","\u003Cdiv class=\"uc-profile\">\n\u003Cp>Use case 2 · Support & customer service team\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>\u003Cstrong>Answering a customer without calling operations\u003C/strong>\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>Omnichannel DTC brand, 80 support agents on Zendesk. Logistics tickets account for 35% of volume: \"Where is my order?\", \"Why is my parcel late?\", \"Can I change the address?\". Every ticket means the agent has to dig for information across several systems, or worse, call a colleague in logistics.\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>\u003Cstrong>Problems identified\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Support has no real-time view of logistics status: it calls supply chain, which calls the 3PL.\u003C/li>\n\u003Cli>Every logistics ticket takes 6 to 8 minutes on average. Multiplied by 15,000 tickets a month.\u003C/li>\n\u003Cli>Recurring issues (same 3PL, same type of error) aren't reported in a consolidated way.\u003C/li>\n\u003C/ul>\n\u003C/div>",{"id":641,"title":642,"text":643,"cta":22,"media":22,"icon":22},"WgHQICVOSuaiPmxpty_4_Q","🏭 Multi-warehouse B2B distributor","\u003Cdiv class=\"uc-profile\">\n\u003Cdiv class=\"uc-profile\">\n\u003Cp>Use case 3 · Multi-warehouse B2B distributor\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>Absorbing B2B orders without hiring at every peak\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>B2B distributor, 4 warehouses, 800 business customers. 60% of orders arrive by EDI, 25% through the customer portal, 15% as PDF, Excel or email. Every commercial peak means bringing in temps to manually key in unstructured orders, with an error rate that degrades the customer experience.\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>\u003Cstrong>Problems identified\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>PDF, Excel and email orders are re-keyed by hand, with an error rate of 2 to 4% depending on the operator's experience.\u003C/li>\n\u003Cli>Seasonal peaks force the company to bring in temporary staff, with a long learning curve.\u003C/li>\n\u003Cli>Picking delays are only detected at shipment, too late to reroute.\u003C/li>\n\u003C/ul>\n\u003C/div>\n\u003C/div>",{"id":645,"_modelApiKey":487,"smallTitle":27,"title":646,"subtitle":27,"text":27,"cta":22,"keyNumbers":647},"WVJCvSjOSIGzU_Hd7dwY9w","What the agents actually change",[648,651,654,657],{"id":649,"beforeNumber":491,"number":169,"afterNumber":492,"description":650},"Q08P_7XWSYWqAhOG3QT-3Q","\u003Cp>time ops teams spend on reporting\u003C/p>",{"id":652,"beforeNumber":491,"number":506,"afterNumber":492,"description":653},"fn6NL4J-R-Om3JuVOAWJJw","\u003Cp>time to handle a logistics support ticket\u003C/p>",{"id":655,"beforeNumber":501,"number":502,"afterNumber":27,"description":656},"DGvupJIWQcmWRSy_3XUpeQ","\u003Cp>faster incident detection before customer impact\u003C/p>",{"id":658,"beforeNumber":27,"number":659,"afterNumber":660,"description":661},"AKoUI_J2R6-Dzji-Yo07DQ",24,"/7","\u003Cp>active agents, in French and English\u003C/p>",{"id":663,"_modelApiKey":664,"smallTitle":665,"title":666,"text":667,"cta":22,"filterTitle":27,"integrations":668},"Y5gLt_hpTdG0w8hQNYgG9A","integrations_module","Integrations","Your WMS is probably already in our network","\u003Cp class=\"m-sub\">50+ WMS natively connected. Compatible with 100% of WMS on the market via API or EDI. Integration in under 30 days on average.\u003C/p>",[669,682,693],{"id":670,"name":671,"image":672,"link":675,"hubspotPopup":22,"tag":22,"text":679,"background":680,"dropShadow":471},"cdf2sP43TwuO7zjp1hv1BQ","WMS",{"url":673,"height":674,"width":674,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779865870-icon-wms.svg",329,{"id":676,"label":677,"title":27,"externalLink":678,"internalLink":22,"hash":27},"LgJdxqu3SpSTbxuSjWbTHQ","Discover our WMS connectors","https://spacefill.com/integrations/?filter=wms","\u003Cp>All WMS \u003C/p>",{"hex":681},"#F3FAF8",{"id":683,"name":684,"image":685,"link":687,"hubspotPopup":22,"tag":22,"text":691,"background":692,"dropShadow":471},"QqGzn9MHQIWJN57UOMhzYQ","TMS / Carriers",{"url":686,"height":674,"width":674,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779865870-icon-tms.svg",{"id":688,"label":689,"title":27,"externalLink":690,"internalLink":22,"hash":27},"Hschybk9TU2Q3JEA9pXgjg","Discover our TMS connectors","https://spacefill.com/integrations/?filter=tms","\u003Cp>All TMS\u003C/p>",{"hex":681},{"id":694,"name":695,"image":696,"link":698,"hubspotPopup":22,"tag":22,"text":702,"background":703,"dropShadow":471},"PN32KvUzQmS4xB6Xs_jaqQ","ERP & sales channels",{"url":697,"height":674,"width":674,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1779865870-icon-erp.svg",{"id":699,"label":700,"title":27,"externalLink":701,"internalLink":22,"hash":27},"KZjqZqCMTaOl63ZwT2-R5A","Discover our ERP & CMS connectors","https://spacefill.com/fr/integrations/?filter=cms","\u003Cp>All ERPs & sales channels\u003C/p>",{"hex":681},{"id":705,"_modelApiKey":514,"smallTitle":706,"title":707,"text":708,"layout":27,"invertBgCard":471,"cols":709,"cta":22},"E6WmT55sQrKhS01_Q_QrRA","Frequently asked questions","What people ask before deciding","\u003Cp>Three recurring objections, direct answers.\u003C/p>",[710,714,718],{"id":711,"icon":22,"title":712,"text":713,"colAlignment":27},"bREjd6TJR7eocfOeuqhEpA","\"There's AI everywhere right now. What actually changes?\"","\u003Cp>Nothing, if the AI isn't connected to real data. At Spacefill, the agents aren't a generic LLM bolted onto a CRM. They're natively connected to the OMS, to your WMS, ERPs and sales channels. They answer from real logistics data and can trigger actions on it. That integration is what makes the difference, not the model.\u003C/p>\n\u003Cp>\u003Cstrong>Agents pre-trained on logistics data\u003C/strong>\u003C/p>",{"id":715,"icon":22,"title":716,"text":717,"colAlignment":27},"PTY_QlQ0QMeD5qzUVmzQew","\"Will our data be used to train a public model?\"","\u003Cp>No. Customer data stays isolated, is never used to train shared models, and meets GDPR requirements. The OMS access rules apply to the agents: through the assistant, a user only gets what they would have seen in the interface. No data leaves the Spacefill contractual perimeter.\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cbr>Per-customer isolation, GDPR compliant\u003Cbr>\u003C/strong>\u003C/p>",{"id":719,"icon":22,"title":720,"text":721,"colAlignment":27},"CGy0qaftSAqmRlCHEV7jOw","\"We don't want AI making decisions for us.\"","\u003Cp>Spacefill agents don't have to decide for you. Each agent has a defined scope: the assistant answers and executes approved actions, the detector creates tickets but doesn't resolve them, the capture agent escalates ambiguous cases, the routing copilot suggests and only applies after human validation. You stay in control at every step.\u003C/p>\n\u003Cp>\u003Cstrong>\u003Cbr>\u003Cbr>Human-in-the-loop on critical decisions\u003Cbr>\u003C/strong>\u003C/p>",{"id":723,"_modelApiKey":724,"title":725,"text":726,"cta":727,"image":735,"media":22,"inverted":471,"lightMode":471},"Vs97h-7-TkCXPTSoaGWjug","cta_banner_module","Your teams deserve better than dashboards","\u003Cp>Take two hours to see Spacefill agents running on a case close to yours. No slides, no AI storytelling. Agents that answer, detect, capture and anticipate.\u003C/p>",[728],{"id":729,"theme":730,"hideIcon":471,"link":731,"hubspotPopup":22},"LbI9_5ByRuax7dhqbfsuSQ","tertiary",{"id":732,"label":733,"title":733,"externalLink":27,"internalLink":734,"hash":27},"192227987","Request a demo",{"_modelApiKey":29,"slug":391},{"url":736,"height":737,"width":738,"alt":22,"focalPoint":739},"https://www.datocms-assets.com/104404/1776248855-homepage-ecosystem-hero.png",1000,1600,{"x":47,"y":47},{"id":741,"_modelApiKey":742,"smallTitle":27,"title":743,"intro":27,"useExplicitWide":471,"grid":744},"Nk0Nv1rQRhuEaewnfXbQ0g","cards_grid_module","Other solutions for 3PLs",[745,755,762],{"id":746,"title":747,"text":748,"isWide":471,"image":749,"imageContains":752,"link":753},"DvBdgJZiQwSxri_NE_BkAA","3PL Portal ","\u003Cdiv class=\"sic-card\">\n\u003Cdiv class=\"txt\">\n\u003Cp>A white-label smart collaboration portal for your shipper customers.\u003C/p>\n\u003C/div>\n\u003C/div>",{"url":750,"height":751,"width":751,"alt":22,"focalPoint":22},"https://www.datocms-assets.com/104404/1778053489-architecture-positionnement-square-1.svg",720,true,{"id":754,"label":27,"title":27,"externalLink":27,"internalLink":22,"hash":27},"IQc-X-NGTzmLPiWQRyPj1g",{"id":756,"title":126,"text":757,"isWide":471,"image":758,"imageContains":752,"link":760},"AgHPsWQuRj6h9VA6CTjb9g","\u003Cdiv class=\"sic-col\">\n\u003Cdiv class=\"sic-card\">\n\u003Cdiv class=\"txt\">\n\u003Cp>A connectivity platform between your customers' e-commerce stores and your WMS.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>",{"url":736,"height":737,"width":738,"alt":22,"focalPoint":759},{"x":47,"y":47},{"id":761,"label":27,"title":27,"externalLink":27,"internalLink":22,"hash":27},"BcVccx_vT6-g5sLLHnFLIw",{"id":763,"title":764,"text":765,"isWide":471,"image":766,"imageContains":752,"link":771},"O8ls0-LNTKWFhrxrYZP8bQ","SpaceDock","\u003Csection class=\"sic\">\n\u003Cdiv class=\"sic-inner\">\n\u003Cdiv class=\"sic-grid\">\n\u003Cdiv class=\"sic-col\">\n\u003Cdiv class=\"sic-card\">\n\u003Cdiv class=\"txt\">\n\u003Cp>A shared calendar for dock appointment booking, open to carriers and shippers.\u003C/p>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/div>\n\u003C/section>",{"url":767,"height":768,"width":769,"alt":22,"focalPoint":770},"https://www.datocms-assets.com/104404/1738086386-spacedock-header-2.png",1063,2016,{"x":47,"y":47},{"id":772,"label":773,"title":27,"externalLink":27,"internalLink":774,"hash":27},"AdhwVvM_SaGZmpiko4jFbQ","Discover SpaceDock",{"_modelApiKey":29,"slug":141},{"id":776,"_modelApiKey":777,"title":778,"text":27,"questions":779},"Z9Uf2JkNTCqwDgg9M-rG2w","faq_module","Questions about Spacefill AI agents",[780,784,788,792,796,800,804,808,812],{"id":781,"question":782,"answer":783},"Wq4zhuJOQ6KZMucJv9Iing","What is an AI agent in an OMS?","\u003Cp>An AI agent is a software module able to perceive, decide and act on operational data without human input at every step. In the Spacefill OMS, agents are wired into your orders, stock and logistics flows: they answer your teams' questions, detect anomalies, create tickets, process incoming orders and support routing. These aren't generic chatbots, they're agents connected to your OMS in real time.\u003C/p>",{"id":785,"question":786,"answer":787},"Vj9fcF-fQgilCIC10kVbkA","What actions do Spacefill agents perform today?","\u003Cp>Four broad families of actions are covered so far. A conversational assistant for ops, support and leadership teams, able to answer in plain language, generate reports and trigger actions. Proactive issue detection with automatic ticket creation routed to the right team. Automatic capture of incoming orders (PDF, Excel, email) into the WMS. A routing copilot that suggests the best allocation by anticipating saturation.\u003C/p>",{"id":789,"question":790,"answer":791},"N2eZFO2WQveB0maqIc1ufA","Is the conversational assistant available from Slack or Teams?","\u003Cp>Yes. The assistant is available directly in the Spacefill interface, and also from Slack, Microsoft Teams and support tools like Zendesk and Gorgias. Teams can ask questions about orders, stock and SLAs, and trigger actions without switching tools.\u003C/p>",{"id":793,"question":794,"answer":795},"Q9A_LGTvRbOhJqWrTDIVvw","How does the order capture agent turn a PDF into an order?","\u003Cp>The agent identifies the structure of the incoming document (PDF purchase order, email, Excel table, attachment), extracts the relevant fields (product references, quantities, delivery address, requested date), reconciles them against your customer master data and pushes the order straight to the relevant WMS or 3PL. Ambiguous cases go to human validation, everything else is processed with no re-keying.\u003C/p>",{"id":797,"question":798,"answer":799},"IFA7AYspQTakhqqbMVyQPQ","Which issues does the detection agent spot?","\u003Cp>Stock shortages before shipment, picking delays against the SLA, parcels stuck at the carrier, gaps between announced and picked quantities, missed B2B delivery windows, deviations on a contractual KPI. Every anomaly triggers a pre-qualified ticket, routed to the relevant team and enriched with the data needed to resolve it.\u003C/p>",{"id":801,"question":802,"answer":803},"SViVr3LzTE236YFoDDohng","Does the routing copilot replace the rules engine?","\u003Cp>No. The rules engine remains the backbone of orchestration. The copilot learns from past decisions and load patterns to suggest adjustments: send more volume to a given 3PL, anticipate saturation, smooth peaks. The rules stay under your business teams' control. The agent proposes, the human decides.\u003C/p>",{"id":805,"question":806,"answer":807},"KRizCH1WQDS8o8W8Rh79GA","How are Spacefill agents different from ChatGPT plugged into an OMS?","\u003Cp>A generic model knows nothing about your orders, your 3PL contracts, your business rules or your SLAs. Spacefill agents are built for logistics data, natively connected to your OMS, your WMS (50+ natively), your ERPs and your sales channels. They act on real data while respecting your access rights and governance rules.\u003C/p>",{"id":809,"question":810,"answer":811},"Yk1O7awhTj-IHtIlJzR1Hw","How long does it take to activate Spacefill AI agents?","\u003Cp>The agents ship with the platform. The conversational assistant and the detection agent are operational as soon as the OMS goes live. The capture agent needs initial configuration per type of incoming document (from a few days to a few weeks depending on the variety of formats). The routing copilot starts producing useful suggestions after a few weeks of history.\u003C/p>",{"id":813,"question":814,"answer":815},"U3ukwGCESD6rI1SElgPcpA","Is the data sent to the agents isolated?","\u003Cp>Yes. Customer data stays isolated, is never used to train shared models, and meets GDPR requirements. The OMS access rules apply to the agents: through an agent, a user only gets what they could see in the interface.\u003C/p>",1789055479007]